This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cannot copy/paste in my internet banking

  • 1 phendula
  • 0 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu jonzn4SUSE

more options

Hello,

While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking.

In Chrome there was no issue with copy/paste.

Outside of my banking, there are no issues with copy/paste.

I expect it is a security setting somewhere, do you know which one it is?

Thank You!

Hello, While in my internet banking it is not possible to copy/paste the IBAN, the sum or just the name or anything. No matter if I used the context menu copy/paste function or the keyboard shortcuts. I am trying to copy from a Google Drive opened text file or a template saved in my online banking. In Chrome there was no issue with copy/paste. Outside of my banking, there are no issues with copy/paste. I expect it is a security setting somewhere, do you know which one it is? Thank You!

All Replies (1)

more options

What bank? Do you have the same issue with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf What security software are you running?