This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Getting Thunderbird to accept my new gmail account.

  • 1 phendula
  • 0 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu david

more options

I am trying to change my server name from imap.virginmedia.com to imap.gmail.com, but Thunderbird keeps reverting to virgin media.

In server settings the server name is still imap.virginmedia.com and I cannot change it. The port is 993.

Strangely, I received the email that you sent me with the pin code.

I am trying to change my server name from imap.virginmedia.com to imap.gmail.com, but Thunderbird keeps reverting to virgin media. In server settings the server name is still imap.virginmedia.com and I cannot change it. The port is 993. Strangely, I received the email that you sent me with the pin code.

All Replies (1)

more options

Please post issues just ONCE. Thank you.