Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox preventing Win10 going into sleep mode

  • 5 iimpendulo
  • 0 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu zeroknight

more options

Hi I read these articles and they doesnt help to resolve the problem https://support.mozilla.org/en-US/questions/1349609 https://support.mozilla.org/bm/questions/1206172 https://www.reddit.com/r/firefox/comments/ip88y7/firefox_is_preventing_windows_10_from/?rdt=53488

Problem: I have Win10. Firefox 107. I have noticed that if I have opened only regular/textual web pages in my tabs like news/articles then PC goes to sleep after specified time of inactivity. But if I open in the one tab some media content like videoclip/animation/movies and put media content on pause then PC doesnt go to sleep after specified time. PC goes to sleep only by manual command (Start>Sleep). Even If I close the tab with media content PC doesnt go to sleep after specified time. I should or totally close the browser with all opened tabs or manually select Start>Sleep.

Could you help to resolve this issue ?

On the screenshots are shown that some of firefox processes couldn't stop making some activity, every second they make some web request or disk operation. May be this is reason why PC cant go to sleep. But again, this is happen only or some media content is put on pause or some tab with media content has been closed.

Hi I read these articles and they doesnt help to resolve the problem https://support.mozilla.org/en-US/questions/1349609 https://support.mozilla.org/bm/questions/1206172 https://www.reddit.com/r/firefox/comments/ip88y7/firefox_is_preventing_windows_10_from/?rdt=53488 Problem: I have Win10. Firefox 107. I have noticed that if I have opened only regular/textual web pages in my tabs like news/articles then PC goes to sleep after specified time of inactivity. But if I open in the one tab some media content like videoclip/animation/movies and put media content on pause then PC doesnt go to sleep after specified time. PC goes to sleep only by manual command (Start>Sleep). Even If I close the tab with media content PC doesnt go to sleep after specified time. I should or totally close the browser with all opened tabs or manually select Start>Sleep. Could you help to resolve this issue ? On the screenshots are shown that some of firefox processes couldn't stop making some activity, every second they make some web request or disk operation. May be this is reason why PC cant go to sleep. But again, this is happen only or some media content is put on pause or some tab with media content has been closed.
Iqhotyoshelwe imifanekiso ekwisikrini

All Replies (5)

more options

Version 107 is no longer supported. Does it still happen with the ESR version (115) or the latest version (123)?

Does it still happen in Troubleshoot Mode?

more options

zeroknight said

Does it still happen in Troubleshoot Mode?


hi no/ in troubleshoot doesnt happen. to prevent your question - I have no addons or some else custom tuning

Ilungisiwe ngu Alex Blade

more options
more options

Hi Alex

Further to the response from zeroknight, does the same problem occur in a supported current version of Firefox? (You appear to be using a version of Firefox from 2022.)

more options

Alex Blade said

no/ in troubleshoot doesnt happen.

Try disabling hardware acceleration.