This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Failed to check for updates

  • 2 iimpendulo
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Ethan

more options

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.

I am running version 125.0.3 (64-bit) on Windows 11, and I can't check for updates and have to manually download each new version after given a popup telling me that the latest Firefox update couldn't be installed. I've tried restarting the computer, tried running the Mozilla Maintenance Service, and installing the latest updates for Firefox and Windows 11. Nothing I've tried has worked, and no other help article has helped me thus far.
Iqhotyoshelwe imifanekiso ekwisikrini

Isisombulu esikhethiweyo

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

I've seen other articles, no I do not have NordVPN installed, nor should anything else be blocking the updates from occurring. I've attatched another screenshot of the "Firefox couldn't be updated" popup, and I'm pretty sure re-installing Firefox doesn't change the version.

more options

Isisombululo esiKhethiweyo

It appears the issue has automatically fixed overnight. Firefox is able to check for updates again. Not sure what the cause was, but I should be fine now.