Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox shutting down when I use "Restore Previous Session"

  • 1 phendula
  • 0 inale ngxaki
  • Impendulo yokugqibela ngu jch5

jch5
jch5
more options

I often use Restore Previous Session to get back all the tabs (5-15) I was using. The last two times I clicked it, Firefox immediately shut down, and then when I opened up, the 'Restore Previous Session' option was greyed out.

The first time, I was able to find the sites again on "Show All History," but the second time, it had wiped out my WHOLE history.

What's going wrong? What can I do to fix it? I know nothing about the inner workings of computers. Nothing.

I often use Restore Previous Session to get back all the tabs (5-15) I was using. The last two times I clicked it, Firefox immediately shut down, and then when I opened up, the 'Restore Previous Session' option was greyed out. The first time, I was able to find the sites again on "Show All History," but the second time, it had wiped out my WHOLE history. What's going wrong? What can I do to fix it? I know nothing about the inner workings of computers. Nothing.

All Replies (1)

jch5
jch5 Umnini wombuzo
more options

Any ideas?

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.