This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Log-in with a certificate is not possible

desislava.ivanova
desislava.ivanova
more options

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Http status 302 for pkmslogin.form and pkmscertpromptstagen is called ~12x repeatedly with 302 error each time and then jump back to the login screen.

With Firefox 115.14.0esr, 115.2esr and 128.xesr we can`t log in into a company website with a certificate. After the certificate login we end up on the WebSeal again. Http status 302 for pkmslogin.form and pkmscertpromptstagen is called ~12x repeatedly with 302 error each time and then jump back to the login screen.

All Replies (1)

desislava.ivanova
desislava.ivanova Umnini wombuzo
more options

Edit: The problem is that the page doesn`t react at all when you click on the button "Log-in with a certificate". At the point where the browser should actually select the certificate, it jumps back to the login screen and nothing happens. As an example I attach two screenshots - one from Edge (without this issue) and one from Firefox (where we observe this behavior).

Ilungisiwe ngu desislava.ivanova

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.