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Thunderbird nebula windows 10 corrupts PDF files - Outlook.com account

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  • Impendulo yokugqibela ngu sr

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Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird randomly corrupts the attachments, while the same email and its attachments are displayed correctly in the Outlook App of Windows and on the phone. Yesterday Thunderbird has downloaded a PDF file which could be opened but some fields in it were shown as blank while they were correctly filled in, today a complete sales Offer in PDF is corrupted and cannot be opened. Fortunately Outlook does not cause this problem. If not fixed , this will become a blocking issue for the use of Thunderbird

Problems with Thunderbird Nebula corrupting PDF Files continue. When receiving the same email on the same computer in the same place at similar times, Thunderbird randomly corrupts the attachments, while the same email and its attachments are displayed correctly in the Outlook App of Windows and on the phone. Yesterday Thunderbird has downloaded a PDF file which could be opened but some fields in it were shown as blank while they were correctly filled in, today a complete sales Offer in PDF is corrupted and cannot be opened. Fortunately Outlook does not cause this problem. If not fixed , this will become a blocking issue for the use of Thunderbird

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@sr

Does a simple right+click on folder > properties > repair fix the bad message?

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Reposting from https://support.mozilla.org/en-US/questions/1468437

I found an interim solution to the problem of the corrupted PDF files by Thunderbird Nebula, as follows:

take Thunderbird offline - move the email with the corrupted PDF attachment to Outlook Archive folder - put Thunderbird back in the online modus - move email from the Archive folder to the Incoming Post folder

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The right click to repair the folder does not solve the problem The interim solution I described above does solve the problem for the corrupted email

Helpful?

Buza umbuzo

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