This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

new phone no collections?

nicolemarie188
nicolemarie188
more options

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved items back?

I just signed into a new phone with my mozilla account and all my collections and bookmarks are gone. I have synced multiple times. Advice on how to get all those saved items back?

All Replies (1)

Cherize Van zyl
Cherize Van zyl
more options

You cannot currently sync collections, but if you expand the collection you should see the share icon that will help you to send the contents to another copy of Firefox. If you have 100 tabs in a collection, it may be better to share them across in groups rather than all together.

Helpful?

Buza umbuzo

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.