This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to print...get message: "An unknown error occured while printing"...no problem with other browsers or offline printing. Problem started a couple of weeks ago, and is intermittent.

  • 5 iimpendulo
  • 82 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Computor

more options

Cannot print while using Firefox....get error message: "An unknown error occured while printing"...no problems printing with other browsers or offline.

This happened

Every time Firefox opened

== about 2 weeks ago....has been intermittent

Cannot print while using Firefox....get error message: "An unknown error occured while printing"...no problems printing with other browsers or offline. == This happened == Every time Firefox opened == about 2 weeks ago....has been intermittent

All Replies (5)

more options
more options

Using Firefox 3.6.6 get unable to print unknown error message while printing; using Vista SP2. Everything else prints fine including the dreaded IE.

more options

The "reset" does not work.

more options

The reset does not work for me.

more options

Reset does not work. Interesting: when print is selected, a box comes up saying the printer is offline. It is not, and works with all other programs.