This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

After downloading an update, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now" and will not start.

  • 1 phendula
  • 34 inale ngxaki
  • 37 views
  • Impendulo yokugqibela ngu TXGuy

AnonymousUser
AnonymousUser
more options 
Firefox will not start, or allow windows xp to uninstall the program. When I attempt to start the program, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now? It gives the same message after rebooting, and will not start, or uninstall. I also downloaded it again, same thing.

This happened

Every time Firefox opened

== I downloaded an update.

Firefox will not start, or allow windows xp to uninstall the program. When I attempt to start the program, firefox says "your computer must be restarted to complete a previous upgrade of firefox. do you want to reboot now? It gives the same message after rebooting, and will not start, or uninstall. I also downloaded it again, same thing. == This happened == Every time Firefox opened == I downloaded an update.

All Replies (1)

TXGuy
TXGuy
more options

Follow cor-el's advice in this post: https://support.mozilla.com/en-US/forum/1/606173