This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox sync asks me to Setup everytime I startup Firefox. With the earlier version of Weave, I just had to enter the User Name, Pwd and Pass Phrase and continue the sync

  • 3 iimpendulo
  • 43 inale ngxaki
  • 23 views
  • Impendulo yokugqibela ngu TXGuy

more options

Firefox Sync asks me to setup every time I start Firefox. Weave did not do this. I just had to enter the User ID, Password, Passphrase and then sync. Now, I must select that I use Sync on another computer, enter the User ID, Password and Passphrase and then select Merge and then click Finish.

This happened

Every time Firefox opened

== After Weave became Firefox Sync

Firefox Sync asks me to setup every time I start Firefox. Weave did not do this. I just had to enter the User ID, Password, Passphrase and then sync. Now, I must select that I use Sync on another computer, enter the User ID, Password and Passphrase and then select Merge and then click Finish. == This happened == Every time Firefox opened == After Weave became Firefox Sync

All Replies (3)

more options

How to setup Sync: http://support.mozilla.com/en-US/kb/How+to+sync+Firefox+settings+between+computers


Other Issues: to correct security/stability issues

Update Java: your ver. 1.6.0.07; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 and above; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6) (Windows users: Do the manual update; very easy.) See: Updating Java Do the update with Firefox closed.

Install/Update Adobe Flash Player for Firefox: your ver. 10.0 r32; current ver. 10.0 r45 See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

more options

Same problem. Firefox 3.63 OS 10.6 Firefox Sync 1.3 Flash 10.0.45.2

more options

Open Firefox. Click on Tools-->Options-->Privacy. You probably have "Clear History when Firefox closes" checked. Click on "Settings". Under "Data", un-check "Saved Passwords". Click "Ok" twice and re-start Firefox.

This should prevent your Firefox Sync username and password from being cleared each time your re-start Firefox.