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Firefox is deleting cookies for me when I don't want it?

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  • Impendulo yokugqibela ngu Morbus

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Every time I go out of Firefox and back in cookies get deleted. Like I have an iGoogle page and every time I sign in, go out of Firefox, and go back in I am signed out of my iGoogle page. Help?

Every time I go out of Firefox and back in cookies get deleted. Like I have an iGoogle page and every time I sign in, go out of Firefox, and go back in I am signed out of my iGoogle page. Help?

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Hello Ben. Make sure you don't have Firefox set to delete your cookies (Tools > Options > Privacy).

If you don't have Firefox set to delete your cookies, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode (don't forget to select Disable all add-ons when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme and this one for plugins.

If you need support for one of your add-ons, you'll have to contact its author.

Be mindful that some third party software (like CCleaner, for example) may delete Firefox's cookies.

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Make sure that you not run Firefox in Private Browsing - Use Firefox without saving history mode. You are in Private Browsing mode if you see "Tools > Stop Private Browsing".