This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Facebook chat list won't open intermittently

more options

The Facebook chat list which appears bottom right of a user's 'Home' page won't show. Clicking on the 'Chat' box shows the blue title bar and the 'Friend List / Options' bar but under that it just says "Loading ...". Refreshing the page everytime it happens, seems to help solve the problem.

URL of affected sites

http://

The Facebook chat list which appears bottom right of a user's 'Home' page won't show. Clicking on the 'Chat' box shows the blue title bar and the 'Friend List / Options' bar but under that it just says "Loading ...". Refreshing the page everytime it happens, seems to help solve the problem. == URL of affected sites == http://

All Replies (1)

more options

For me the entire bar disappeared. Someone sent me a message via chat, until then I didn't notice it was gone. When I got the message the bar flashed for a second and disappeared. When I refresh the page the same thing happens. I found out that the chat bar shows for me if I scroll to the very bottom of the screen. I figured out my problem. I use FFixer so I went to the configuration under Menus/Chat. I noticed that the transparency for the bottom menu was set to 10% so I turned it to 0% and clicked refresh. After that my chat buttons were visible.

Ilungisiwe ngu radioactiveroach