This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why won't the window show on the screen after the latest update?

  • 2 iimpendulo
  • 0 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu Morbus

more options

When I try to open Firefox, it shows that it has a window open in the taskbar, but it will not show up on my screen.

This happened

Every time Firefox opened

I installed the newest update

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

When I try to open Firefox, it shows that it has a window open in the taskbar, but it will not show up on my screen. == This happened == Every time Firefox opened == I installed the newest update == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_2; en-us) AppleWebKit/531.21.8 (KHTML, like Gecko) Version/4.0.4 Safari/531.21.10

All Replies (2)

more options

Hello J. M.

Hopefully this support article is what you need:

https://support.mozilla.com/en-US/kb/Firefox+will+not+start

more options

Thank you. It was very helpful.