This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

can't select a download folder

  • 4 iimpendulo
  • 73 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu John

hippogriffic
hippogriffic
more options

every time I try to download something firefox displays this message - C:\Windows\TEMP could not be saved, because you cannot change the contents of that folder.

Change the folder properties and try again, or try saving in a different location.

When I go to options and try to fix the problem by assigning the correct download folder it won't let me choose a folder at all. Clicking browse does nothing, and it won't let me type in the folder location, I've even tried changing to the 'always ask me' option but still get the same message. Any ideas why this is happening?

every time I try to download something firefox displays this message - C:\Windows\TEMP could not be saved, because you cannot change the contents of that folder. Change the folder properties and try again, or try saving in a different location. When I go to options and try to fix the problem by assigning the correct download folder it won't let me choose a folder at all. Clicking browse does nothing, and it won't let me type in the folder location, I've even tried changing to the 'always ask me' option but still get the same message. Any ideas why this is happening?

All Replies (4)

jbumgar
jbumgar
more options

I fixed my download folder by going to the folder and right clicking security. You need to see 'authenticated user'. If you don't you need to add it. I did that and when I browsed for the download folder it let me. Downloads work perfect now.

Ilungisiwe ngu jbumgar

foleyja
foleyja
more options

On the menu bar: Tools -> Options -> choose General. Click the Always ask me where to save files

nikhil_jasani
nikhil_jasani
more options

First reply solved my problem partially. Now if I click on "Open with application" instead of saving file, than it's working. But when I try to save the file or try to change download folder none of above works.

It sucks, would like to downgrade Firefox because previous version was working perfectly.

John
John
more options

Do you mean "Security" under "Properties"? I don't find anything in Security under Properties that shows 'authenticated user'?

Please clarify what you mean.

I have this problem and it really is starting to piss me off.

Firefox should not allow this to keep going on as long as it has been!!!

John

Ilungisiwe ngu John