This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Certain e-mails cannot be read since switching to firefox.

more options

Since switching from internet explorer to firefox e mails from a couple of sites can no longer be read and consist of html/other instruction codes e.g. "590){ var widthF=590; var widthI=imgimg[i].width; var heightI=imgimg[i].height; var heightF=widthF*heightI/widthI; imgimg[i].width=widthF; imgimg[i].height=heightF; } } } */ waitForImages(); function waitForImages(){ var imgArray=document.getElementsByTagName("img"); var j=0; if(imgArray!=null){ while(j<=imgArray.length-1 && imgArray[j].complete)j++; if(j==imgArray.length){ // alert("Ok finito adesso faccio il resize!"); resizeMsgIFrame(); }else{ setTimeout("waitForImages()",500); } } } resizeMsgIFrame(); function resizeMsgIFrame(){ var heightIe=270; if(navigator.userAgent.toLowerCase().indexOf('gecko') != -1 && navigator.userAgent.toLowerCase().indexOf('safari') == -1){ heightIe = parseInt(document.documentElement.offsetHeight); }else { heightIe=document.body.scrollHeight; } resizeMsgIFrameParent(heightIe); }"

Old messages from the same sites which were read in IE can now not be read.

Since switching from internet explorer to firefox e mails from a couple of sites can no longer be read and consist of html/other instruction codes e.g. "590){ var widthF=590; var widthI=imgimg[i].width; var heightI=imgimg[i].height; var heightF=widthF*heightI/widthI; imgimg[i].width=widthF; imgimg[i].height=heightF; } } } */ waitForImages(); function waitForImages(){ var imgArray=document.getElementsByTagName("img"); var j=0; if(imgArray!=null){ while(j<=imgArray.length-1 && imgArray[j].complete)j++; if(j==imgArray.length){ // alert("Ok finito adesso faccio il resize!"); resizeMsgIFrame(); }else{ setTimeout("waitForImages()",500); } } } resizeMsgIFrame(); function resizeMsgIFrame(){ var heightIe=270; if(navigator.userAgent.toLowerCase().indexOf('gecko') != -1 && navigator.userAgent.toLowerCase().indexOf('safari') == -1){ heightIe = parseInt(document.documentElement.offsetHeight); }else { heightIe=document.body.scrollHeight; } resizeMsgIFrameParent(heightIe); }" Old messages from the same sites which were read in IE can now not be read.

All Replies (1)

more options

Firefox doesn't do email, it's a web browser.

If you are using Firefox to access your mail, you are using "web-mail". You need to seek support from your service provider or a forum for that service.

If your problem is with Mozilla Thunderbird, see this forum for support. http://www.mozillamessaging.com/en-US/support/
or this one
http://forums.mozillazine.org/viewforum.php?f=39