This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I can't install updates. I get a box that says I don't have the permission, to contact the system admin.

  • 1 phendula
  • 6 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu cor-el

carpenter97
carpenter97
more options

I can't install updates. I get a box that says I don't have the permission. I need to contact the system admin. I'm the sys admin!

I can't install updates. I get a box that says I don't have the permission. I need to contact the system admin. I'm the sys admin!

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html

Trash the current Firefox application to do a clean reinstall.

Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.