This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

i did a fresh install of firefox and restored my settings from a backup firefox won't remember user names or passwords that i ok it to remember.

  • 3 iimpendulo
  • 29 inale ngxaki
  • 6 views
  • Impendulo yokugqibela ngu MRM65

madballjs
madballjs
more options

i restored my computer to factory and did a fresh install of Firefox . after the install i did a restore of the backup from the previous install before i reformatted to factory. now when i go to a site that i had a password saved it isn't there and when i input the information and click on the button to remember the password and user name it does nothing. the other buttons work fine but the save or remember does not. is there a way to fix this?

i restored my computer to factory and did a fresh install of Firefox . after the install i did a restore of the backup from the previous install before i reformatted to factory. now when i go to a site that i had a password saved it isn't there and when i input the information and click on the button to remember the password and user name it does nothing. the other buttons work fine but the save or remember does not. is there a way to fix this?

Isisombulu esikhethiweyo

Did you copy both key3.db and signons.sqlite form that backup to the new profile folder?

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

Funda le mpendulo kwimeko leyo 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Isisombululo esiKhethiweyo

Did you copy both key3.db and signons.sqlite form that backup to the new profile folder?

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

madballjs
madballjs Umnini wombuzo
more options

i figured out how to fix this problem. did an uninstall and left my setting on the computer when i did a new install it was all fixed. working just like it did before to new install.

MRM65
MRM65
more options

Hi madballjs.. I tried the following your solution and uninstalled my firefox and choose to leave my settings during the uninstall.. I've re-installed a fresh Firefox 3.6 however still having the same problem.. the Remember button doesn't work.. the others do i.e Never for This Site and Not Now .. Any other suggestions ?

thansk