This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Clicking on a 'mailto' does not open an e-mail write. Thunderbird is my default e-mail program.

  • 4 iimpendulo
  • 5 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu DickHenley

DickHenley
DickHenley
more options

I recently upgraded to Windows 7 on a new computer, from XP. Since then, clicking on a 'mailto' does not open a write e-mail. This worked as it should on XP with the current release of Firefox.

I recently upgraded to Windows 7 on a new computer, from XP. Since then, clicking on a 'mailto' does not open a write e-mail. This worked as it should on XP with the current release of Firefox.

All Replies (4)

TonyE
TonyE
  • Moderator
more options

Check your settings as shown in the changing the e-mail program used by Firefox article.

DickHenley
DickHenley Umnini wombuzo
more options

My default mail program is set to Thunderbird. This works correctly with IE but not with Firefox.

TonyE
TonyE
  • Moderator
more options

Have you checked all of the settings shown in the article I linked to? There is more in there than setting the default mail program.

DickHenley
DickHenley Umnini wombuzo
more options

Firefox and Windows seem to be set correctly. Thanks.