This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

png, gif etc.. images don't load

  • 2 iimpendulo
  • 37 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu spkoniak

more options

I tried all the solutions listed on the support page for images that won't load and they still won't load. Png, gif etc... just get nothing. I tried to reinstall java because java update had an error message weeks ago when it tried to install update, and the program says the update was reinstalled today, but I got an error message "wrapper" something.

I tried all the solutions listed on the support page for images that won't load and they still won't load. Png, gif etc... just get nothing. I tried to reinstall java because java update had an error message weeks ago when it tried to install update, and the program says the update was reinstalled today, but I got an error message "wrapper" something.

Isisombulu esikhethiweyo

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.

See also http://kb.mozillazine.org/Images_or_animations_do_not_load

Funda le mpendulo kwimeko leyo 👍 0

All Replies (2)

more options

Isisombululo esiKhethiweyo

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.

See also http://kb.mozillazine.org/Images_or_animations_do_not_load

more options

thanks so much. seems to have worked. I was too lazy to go thru checking each add-on to see which caused the problem, so I just uninstalled are the ones that might have caused it--(recent addsons) and it worked.