This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

unable to use all the feature of my email service (Juno on the web) like; font size/color, bolding, italics, highlighting etc why? Those features work through Internet Explorer but not Firefox.

  • 1 phendula
  • 3 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu the-edmeister

more options

When I go to my Juno on the web through Firefox, I am unable to use the tool features such as: Font size / Color Bolding Italics Bullets Highlighting just to name a few. Yet when I bring it up through Internet Explorer these features work, plus the way Firefox reads my Juno the tabs are distorted (the page is not formatted correctly, I contacted Juno they said I should contact my modem company AT& T they said no so you are my last resort.. Please help resolve my issue, THANK YOU in advance for assisting with this matter.

When I go to my Juno on the web through Firefox, I am unable to use the tool features such as: Font size / Color Bolding Italics Bullets Highlighting just to name a few. Yet when I bring it up through Internet Explorer these features work, plus the way Firefox reads my Juno the tabs are distorted (the page is not formatted correctly, I contacted Juno they said I should contact my modem company AT& T they said no so you are my last resort.. Please help resolve my issue, THANK YOU in advance for assisting with this matter.

All Replies (1)

more options

It is up to Juno to enable Midas, the Rich Text Editor which is built into Firefox, with one little line of code on every web page that has RTE for IE. There's nothing that you can do to turn that feature on your self, it has to be coded on each web page that has Rich Text Editing.

http://www.mozilla.org/editor/midas-spec.html
http://kb.mozillazine.org/Midas

Their ignorance probably lies with their staff programmers only knowing how to do it for IE (their training and certificates are probably from the Microsoft cabal), and not realizing that Gecko and WebKit apps each have their own Rich Text Editor's, which require their own small line of code to enable those Editor's.

Ilungisiwe ngu cor-el