This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Get a null error every time I try to open a new window.

  • 1 phendula
  • 4 inale ngxaki
  • 15 views
  • Impendulo yokugqibela ngu TonyE

catzmiaow
catzmiaow
more options

Every time I try to start Firefox or open a new window. I get the below error. This does not happen with explore or chrome.

[JavaScript Application] TypeError: xml is null

Every time I try to start Firefox or open a new window. I get the below error. This does not happen with explore or chrome. [JavaScript Application] TypeError: xml is null

All Replies (1)

TonyE
TonyE
  • Moderator
more options

This may be caused by a problem with an extension, to test this follow the procedure in the Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems article.