This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox version 3.6.x crashes after taking few screen shots?

  • 2 iimpendulo
  • 13 inale ngxaki
  • 17 views
  • Impendulo yokugqibela ngu nccsbim071

nccsbim071
nccsbim071
more options

HI,

I am using the selenium rc for taking the screen shot of my web pages.I am able to take

the browser snapshots in all browsers except firefox.Firefox crashes after taking some

screenshots and gives me the following error message.The interval after which the ff

crashes is very unpredictable.Basically i want to know what this error is and how to

resolve it.

Error Message:firefox has stopped working

Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 1.9.2.3989 Application Timestamp: 4cf9293f Fault Module Name: fwpuclnt.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bda07 Exception Offset: 00001270 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.16.7 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

An early reply is very valuable.

Thanks Sagar.

HI, I am using the selenium rc for taking the screen shot of my web pages.I am able to take the browser snapshots in all browsers except firefox.Firefox crashes after taking some screenshots and gives me the following error message.The interval after which the ff crashes is very unpredictable.Basically i want to know what this error is and how to resolve it. Error Message:firefox has stopped working Problem signature: Problem Event Name: BEX Application Name: firefox.exe Application Version: 1.9.2.3989 Application Timestamp: 4cf9293f Fault Module Name: fwpuclnt.dll Fault Module Version: 6.1.7600.16385 Fault Module Timestamp: 4a5bda07 Exception Offset: 00001270 Exception Code: c0000005 Exception Data: 00000008 OS Version: 6.1.7600.2.0.0.16.7 Locale ID: 1033 Additional Information 1: 0a9e Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 Additional Information 3: 0a9e Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 An early reply is very valuable. Thanks Sagar.

All Replies (2)

janmattison
janmattison
more options

Did you get a solution to this problem? My Firefox crashed when I tried to download a Publisher program suggested by Open Office.

nccsbim071
nccsbim071 Umnini wombuzo
more options

Hi Jan, I did not find any solution to the problem. It is still the same.