This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Password entry is on web site, seperate window opens in FF, not allowing log in

  • 4 iimpendulo
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu cor-el

jplzkarg
jplzkarg
more options

Password entry block is located on Web site, but Firefox opens another window asking for a password, which the site does not accept the password once entered in Firefox block.

Password entry block is located on Web site, but Firefox opens another window asking for a password, which the site does not accept the password once entered in Firefox block.

All Replies (4)

the-edmeister
the-edmeister
  • Moderator
more options

Can you provide some details? Like maybe the web address.

jplzkarg
jplzkarg Umnini wombuzo
more options

The web address is internal to the company network. It is a program to generate and fill forms.

the-edmeister
the-edmeister
  • Moderator
more options

That makes it difficult for us to troubleshoot, can you give us a screenshot of that "separate window" that opens and asks for a password?

http://www.wikihow.com/Take-a-Screenshot-with-the-Snipping-Tool-in-Vista

https://support.mozilla.com/en-US/kb/Adding+screenshots
Then use the Add images: - > Browse button to post that image here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can also be a problem with NTLM.