This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

Firefox will not download onto my pc so that i can install it. Help.

  • 1 phendula
  • 2 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu the-edmeister

awilliam5
awilliam5
more options

I have tried 5-6 times to install Firefox on my pc. It seems to run the file and then run extraction but then nothing more happens. No icon to continue with the install.

I have tried 5-6 times to install Firefox on my pc. It seems to run the file and then run extraction but then nothing more happens. No icon to continue with the install.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

Save the Firefox setup file to your hard drive, then close IE, and then run the Firefox setup file.