This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can no longer print e-mails now that I've made my Brother printer wireless.

  • 1 phendula
  • 1 inayo le ngxaki
  • 4 views
  • Impendulo yokugqibela ngu the-edmeister

more options

Until I added my Brother MFC-495CW to my home network so I could print wirelessly, I could print e-mails. Now I cannot using Mozilla Firefox. However, Word, Excel, Adobe, Internet Explorer will all print documents. The printer just sits there as if it's not even receiving a signal from Firefox, BUT the network strength is high.

Until I added my Brother MFC-495CW to my home network so I could print wirelessly, I could print e-mails. Now I cannot using Mozilla Firefox. However, Word, Excel, Adobe, Internet Explorer will all print documents. The printer just sits there as if it's not even receiving a signal from Firefox, BUT the network strength is high.

All Replies (1)

more options

See this:
http://kb.mozillazine.org/Problems_printing_web_pages

When you do {Ctrl + P}, in the "native print dialog" window near the top - is that printer selected in Printer - Name?
Further down near the middle-right of that window, is Print to File selected?
it shouldn't be