This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

CANNOT LOAD FIREFOX-LOOKING FOR PERMISSIONS-GIVES 2 CHOICES 1)USE CURRENT USER-(DOESN'T WORK) 2)USE -ADMINISTRATOR-ASKES FOR PASSWORD (I HAVE NO PASWORD) CAN I BE HELPED

  • 1 phendula
  • 2 inale ngxaki
  • 9 views
  • Impendulo yokugqibela ngu cor-el

petesf150
petesf150
more options

cannot load firefox. goes thru the run process,that asks for current user or administrator.i click current and it just diappears.the second choice gives me a user name(ADMINISTRATOR). won't accept anything i put in as a password.

cannot load firefox. goes thru the run process,that asks for current user or administrator.i click current and it just diappears.the second choice gives me a user name(ADMINISTRATOR). won't accept anything i put in as a password.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Check that you do not run Firefox as Administrator.
Right-click the Firefox desktop shortcut and choose "Properties".
In the Compatibility tab, make sure that Privilege Level: "Run this program as Administrator" is not selected.

Also check your security software.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process.

See: