This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I live in China, have tried downloading Ff in English (3.6.15), yet it always comes up in Chinese.

  • 2 iimpendulo
  • 3 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu cor-el

more options

I really don't like the Chinese version, so I have downloaded Firefox 3.6.15 (Brit English) several times, using Ccleaner to erase after each attempt, yet I still end up with Chinese. I realise that my IP address identifies me as being in China, but surely the particular version I download is coded for English. I could scream!

I really don't like the Chinese version, so I have downloaded Firefox 3.6.15 (Brit English) several times, using Ccleaner to erase after each attempt, yet I still end up with Chinese. I realise that my IP address identifies me as being in China, but surely the particular version I download is coded for English. I could scream!

All Replies (2)

more options

Your User Agent string indicates that you used the en-GB version of Firefox 3.6.15 to post here.

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.15) Gecko/20110303 Firefox/3.6.15

Is the Menu bar - File, Edit, View, etc - in English or Chinese?

more options

If the Google (Firefox) or Yahoo! home page is in the wrong language then see: