This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox 4 RC2's Help>About dialog always shows an "Apply Update" button.

  • 1 phendula
  • 44 inale ngxaki
  • 5 views
  • Impendulo yokugqibela ngu rjohnson19

more options

I am running Firefox 4 RC2 under Windows 7. If I open the program as a standard user, as I usually do, and go to the Help > About dialog, I always see an "Apply Update" button, even after I have supposedly applied an update previously. However, if I run the program as an administrator, the About dialog has no such button.

Why is this?

I am running Firefox 4 RC2 under Windows 7. If I open the program as a standard user, as I usually do, and go to the Help > About dialog, I always see an "Apply Update" button, even after I have supposedly applied an update previously. However, if I run the program as an administrator, the About dialog has no such button. Why is this?

All Replies (1)

more options

After closing Firefox, Remove the files in the updates and updates\0 folder under the following locations:

  • C:\Users\USERNAME\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
  • C:\Program Files\Mozilla Firefox\updates\

Replace USERNAME with your Windows user name.

You might need to replace "Mozilla Firefox" with the Firefox installation directory name such as "Mozilla Firefox 4.0" if you installed to an alternate location.

https://bugzilla.mozilla.org/show_bug.cgi?id=629919 tracks this issue.

Ilungisiwe ngu rjohnson19