This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

With IE I see a padlock when the site is secure, but don't see one when on a banking site with Firefox...what gives?

  • 1 phendula
  • 1 inayo le ngxaki
  • 1 view
  • Impendulo yokugqibela ngu cor-el

more options

Before I use Firefox for secure data, would like to know where the padlock icon is.

Before I use Firefox for secure data, would like to know where the padlock icon is.

All Replies (1)

more options

In Firefox 4 you no longer have the Status bar that showed the padlock in previous Firefox versions.

You can click the How do I tell if my connection to a website is secure? on the left end of the location bar to see the padlock.

A click on the "More Information" button will show details about the connection.

The background color of the "Site Identity Button" on the left end of the location bar will change color (blue or green) and show the domain in case of a secure https connection.

  • Hover the How do I tell if my connection to a website is secure? then to see "Verified by xxxx"
  • Click the "Site Identity Button" on the left end of the location bar to see the padlock
  • Click the "More Information" button in that pop-up to see additional information about the connection.

You can also look at: