This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how do I setup sync on Firefox with an exisiting account? When I do "I already have a Sync account", I get a sync key. When I go to my Android it has another Sync key but they can not be edited!

  • 2 iimpendulo
  • 4 inale ngxaki
  • 10 views
  • Impendulo yokugqibela ngu pgross3956

more options

I had to re-install Firefox 4...was installing Ubuntu 10.10 and the bookmarks, history and many buttons quit working in Firefox. I eventually uninstalled Ubuntu and then uninstalled Firefox. I am hoping my bookmarks are on the Sync server. I see how to sync it to my computer but the keys are a problem as previously stated.

I had to re-install Firefox 4...was installing Ubuntu 10.10 and the bookmarks, history and many buttons quit working in Firefox. I eventually uninstalled Ubuntu and then uninstalled Firefox. I am hoping my bookmarks are on the Sync server. I see how to sync it to my computer but the keys are a problem as previously stated.

All Replies (2)

more options
  • Click "Set Up Firefox Sync" to go to "Firefox Sync Setup"
  • Click "I already have a Firefox Sync account" : Connect
  • Click "I don't have the device with me" at the bottom
more options

Thanks...my problem was using the right key. I forgot about the one I had saved when I created the account.