We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync keeps telling me my password is wrong, i have reset it several times.

  • 1 phendula
  • 6 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Matt Brubeck

more options

I have set up sync for my android and my desktop however when I try to sync my mobile is telling me my password is wrong and when I try to relog into sync via the browser on my desktop it tells me the password is wrong. I have deleted and reset the password a couple of times. If i can delete my account the password is obviously not wrong since I have to be able to log into the account to delete it. I dont know.

I have set up sync for my android and my desktop however when I try to sync my mobile is telling me my password is wrong and when I try to relog into sync via the browser on my desktop it tells me the password is wrong. I have deleted and reset the password a couple of times. If i can delete my account the password is obviously not wrong since I have to be able to log into the account to delete it. I dont know.

All Replies (1)

more options

There was a problem with the Firefox Sync server yesterday that probably caused this issue. Sync should work correctly if you try it again today.