This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

back button does not work and homepage does not show on startup

  • 3 iimpendulo
  • 13 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu joostd

more options

My back and forward buttons do not work anymore. they just show grey and I can not click on them. Also my home page does not show when i start firefox. I reinstalled firefox 4 and then went back to firefox 3.6.16 and have the same problem in both versions. Not sure what to do anymore I just found out that when I open a second window everything works fine in the second window, but it still does not work in the first window. When I close both windows the same thing happens. The first window my home page does not show up and the back button does not work, but the second window works normal. Including my home page.

My back and forward buttons do not work anymore. they just show grey and I can not click on them. Also my home page does not show when i start firefox. I reinstalled firefox 4 and then went back to firefox 3.6.16 and have the same problem in both versions. Not sure what to do anymore I just found out that when I open a second window everything works fine in the second window, but it still does not work in the first window. When I close both windows the same thing happens. The first window my home page does not show up and the back button does not work, but the second window works normal. Including my home page.

Ilungisiwe ngu joostd

Isisombulu esikhethiweyo

Try:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

Funda le mpendulo kwimeko leyo 👍 1

All Replies (3)

more options

Yeah, I am having the same problem (with 4.0 and earlier versions). It is really frustrating to say the least. I never thought I'd say this, but I might have to go back to IE if FF is going to be this useless. I noticed that you have to right click (instead of left click like it works in the real world) on the backwards/forwards buttons, and that is no less frustrating since my mouses backwards/forwards buttons no longer work with this new asinine button set up.

more options

Isisombululo esiKhethiweyo

Try:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

more options

I figured out that in Mozilla safe mode it worked ok. It ended up being the Noscript extension that caused the problem. Thank you so much for your help!!!!

Hopefully this will help other people as well