This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fonts Not Supported?

  • 1 phendula
  • 18 inale ngxaki
  • 13 views
  • Impendulo yokugqibela ngu cor-el

more options

It appears as though certain fonts aren't showing up correctly for me.

For instance, two of my websites, have the text in the header as using Copperplate Gothic Light, yet they're showing up as what looks like Times New Roman.

Now, this isn't a problem with my website coding itself, as both sites show up with CGL on Chrome and IE. Plus, it seems even if I change to an even more standard font like Verdana, it just shows up Times New Roman (unless I'm looking on Chrome or IE, in which case it naturally shows up Verdana).

What's going on?

It appears as though certain fonts aren't showing up correctly for me. For instance, two of my websites, have the text in the header as using Copperplate Gothic Light, yet they're showing up as what looks like Times New Roman. Now, this isn't a problem with my website coding itself, as both sites show up with CGL on Chrome and IE. Plus, it seems even if I change to an even more standard font like Verdana, it just shows up Times New Roman (unless I'm looking on Chrome or IE, in which case it naturally shows up Verdana). What's going on?

Ilungisiwe ngu Etcetera

All Replies (1)

more options

Make sure that you reload and bypass the cache after making changes to your site.

Reload web page(s) and bypass the cache.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

Maybe you see this problem:

Quote:

When DirectWrite rendering is used rather than GDI rendering, font families are grouped differently