This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I have downloaded Firefox 4 and it started in safe mode and i don't know what to do

  • 1 phendula
  • 1 inayo le ngxaki
  • 7 views
  • Impendulo yokugqibela ngu silkphoenix

Kuhnsnape@aol.com
Kuhnsnape@aol.com
more options

I started my previous version of Firefox normally and clicked the download Firefox 4.01 box. It started to download immediately and when it completed Firefox 4.0 opened with the following message: 

           OFFLINE MODE
  Firefox is currently in offline mode and can't browse the Web.  Iused the instructions for the Computer Run option and firefox started just as before
I started my previous version of Firefox normally and clicked the download Firefox 4.01 box. It started to download immediately and when it completed Firefox 4.0 opened with the following message: OFFLINE MODE Firefox is currently in offline mode and can't browse the Web. Iused the instructions for the Computer Run option and firefox started just as before

All Replies (1)

silkphoenix
silkphoenix
more options

You are not in the Safe Mode, you are in the Offline Mode. I don't know what OS are you on since it doesn't show in your system details:

If you see a Firefox icon, click on it and then go to:

File > UNCHECK the Offline Mode

If you have a Menu Bar instead, do the same.