This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I cannot install Java. the error message suggests that I update/investigate my internet connections. in addition, IE does not work at all. Help!!

  • 2 iimpendulo
  • 6 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu dawg211

dawg211
dawg211
more options

After downloading both JPiinstall.exe and/or JRE-6u25-windows-i586-iftw, i get an error msg "the installer cannot proceed with the current internet connection settings" This is the Java installer. The downloads worked fine. is Firefox blocking additional info from Java? Additionally, IE doesn't work at all.

After downloading both JPiinstall.exe and/or JRE-6u25-windows-i586-iftw, i get an error msg "the installer cannot proceed with the current internet connection settings" This is the Java installer. The downloads worked fine. is Firefox blocking additional info from Java? Additionally, IE doesn't work at all.

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Try downloading the offline installer.

http://www.java.com/en/download/manual.jsp
16MB vs 11MB for the online installer

dawg211
dawg211 Umnini wombuzo
more options

I finally got a useful response from my internet provider. Sometime during a Microsoft update, the settings in IE mysteriously showed a 3G dial up connection. We removed that and it worked; the Java installer must use IE exclusively to download additional data, even though the .exe program was successfully downloaded using Firefox. 

     O, how I love Microsoft!!!