Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

I cannot remove ask.com as default search engine, even if I did everything required. How to fix this?

  • 1 phendula
  • 18 inale ngxaki
  • 31 views
  • Impendulo yokugqibela ngu Xircal

Kusarijaro
Kusarijaro
more options

Somehow a Ask.com toolbar was installed on my pc. Altho I removed removed everything with a name ask.com from firefox and my pc, google search page shows ask.com results after entering the search quota. I followed online instrustions how to setup homepage and default search engine using about:config and I reseted everything that had a redirection links to ask.com there.

Somehow a Ask.com toolbar was installed on my pc. Altho I removed removed everything with a name ask.com from firefox and my pc, google search page shows ask.com results after entering the search quota. I followed online instrustions how to setup homepage and default search engine using about:config and I reseted everything that had a redirection links to ask.com there.

All Replies (1)

Xircal
Xircal
more options

Downgrade to the current version of Firefox which is 4.0.1

Firefox 5.0 is still in BETA, but do your bit and report the problem via the Feedback menu.

See also: How to uninstall the Ask Toolbar