This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Skype is now disabled after I updated to the newsest 5.0 version of Firefox. Is there anyway I can reset it so it goes back to the old Firefox I had before?

  • 4 iimpendulo
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu LA777

more options

I had updated Firefox after it kept popping up to do so, but in the process my Skype extension is now disabled and it says that Firefox can't find one that is compatible and I need to have my Skpe on here. Is there a way I can go back to the older version of Firefox I had before I updated to this new 5.0 version? When I had the previous one my Skype still was working. Thanks a lot!

I had updated Firefox after it kept popping up to do so, but in the process my Skype extension is now disabled and it says that Firefox can't find one that is compatible and I need to have my Skpe on here. Is there a way I can go back to the older version of Firefox I had before I updated to this new 5.0 version? When I had the previous one my Skype still was working. Thanks a lot!

All Replies (4)

more options

Having an incompatible Skype extension for Firefox shouldn't prevent Skype from working.

See Skype for an updated version of that extension.

more options

Hey the-edmesiter thanks for the clarification on the question I asked. I am going to check out Skype's website and see if I can find an updated version. I appreciate you responding back to my question.

more options
more options

Thanks James that is great info you found for me to read and look at!