This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Your update says it will disable Kaspersky add-ons. Who updates them and if it's Kaspersky, have they been notified?

  • 1 phendula
  • 4 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu silkphoenix

more options

Update says Kaspersky add-on's are not compatible and will be disabled. Who's responsible for making them compatible, and if it's Kaspersky, have they been notified? Also, should I go ahead with the update, or wait until the notice disappears from the update popup?

Update says Kaspersky add-on's are not compatible and will be disabled. Who's responsible for making them compatible, and if it's Kaspersky, have they been notified? Also, should I go ahead with the update, or wait until the notice disappears from the update popup?

All Replies (1)

more options

Kaspersky has to be the one who updates it. You can read about this issue here:

http://forum.kaspersky.com/index.php?showtopic=203809

You might want to join their forum for future updates.