Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I reinstate the Google searchbox which has been replaced by a different, unknown searchbox?

  • 1 phendula
  • 55 inale ngxaki
  • 4 views
  • Impendulo yokugqibela ngu the-edmeister

more options

A friend advised me to install a decompression software package called J-Zip so that I could unpack some files he had posted online as a .rar file. I did this, but the software reset my homepage and replaced the Google searchbox in my toolbar with an unknown feature. I immediately uninstalled the software (it's own uninstall feature did not work, unsurprisingly I suppose, so I used Windows' own 'add or remove software' feature) and reset my homepage, but I do not know how to get rid of the unknown searchbox & reinstate the Google searchbox which was there previously - I do not want the rest of Google's toolbar features and do not want to reduce screen size with an unnecessary toolbar, so I don't want to download the Google Toolbar in it's entirety, I just want to restore what I had 2 days ago. Can you help? I am running Firefox 5.0 on Windows XP Professional 2002 with Service Pack 3 Many thanks

A friend advised me to install a decompression software package called J-Zip so that I could unpack some files he had posted online as a .rar file. I did this, but the software reset my homepage and replaced the Google searchbox in my toolbar with an unknown feature. I immediately uninstalled the software (it's own uninstall feature did not work, unsurprisingly I suppose, so I used Windows' own 'add or remove software' feature) and reset my homepage, but I do not know how to get rid of the unknown searchbox & reinstate the Google searchbox which was there previously - I do not want the rest of Google's toolbar features and do not want to reduce screen size with an unnecessary toolbar, so I don't want to download the Google Toolbar in it's entirety, I just want to restore what I had 2 days ago. Can you help? I am running Firefox 5.0 on Windows XP Professional 2002 with Service Pack 3 Many thanks

All Replies (1)

more options