This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I'm running 5.0.1 but I keep getting message saying I'm not running current version and I'm not protected how can I fix this?

  • 1 phendula
  • 1 inayo le ngxaki
  • 18 views
  • Impendulo yokugqibela ngu cor-el

more options

When I run firefox I get the following message:

URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free!

I am running 5.0.1 and have tried upgrading several times and still get the same message.

When I run firefox I get the following message: URGENT! Your version of Firefox is no longer protected against online attacks. Get the upgrade - it’s fast and free! I am running 5.0.1 and have tried upgrading several times and still get the same message.

All Replies (1)

more options

You a corrupted user agent that may be corrupted and that identifies you as Firefox/3.5.5

  • Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 GTB6 (.NET CLR 3.5.30729) FBSMTWB

See: