How can I tell if the update reminder panel is genuine or phishing ?
After starting Firefox, a panel appeared saying:
"Software Update
Update Available
A security and stability update for Firefox is available.
Firefox 6.0
It is strongly recommended that you apply this update for Firefox as soon as possible."
I suspect it is some kind of phishing or malware.
My Firefox version is 5. According to the "Firefox Help: Updating Firefox" page, when I click "Help: About", it should show if any update is available and download it.
I did this and no update appears, and there is no mention of a current update on the page. Therefore I am very suspicious.
How can I tell if this is a genuine update offer ? Any ideas or help would be greatly appreciated.
Ilungisiwe ngu bannerman100
All Replies (3)
Firefox 6.0 is being offered. Have a look at the following which you probably have selected and which will override the Update request from "About . . ."
Options>Advanced>Update> Automatically check for updates
"When updates to Firefox are found :
° Ask me . . ."
You can make your choices.
Ilungisiwe ngu alan_r
Hi Alan, thanks for the reply. I had already checked and changed the Options>>Update to Automatic Download and Install, then re-started Firefox, and there was still no update information offered in the Help>About panel, contrary to what it says on the "Firefox Help: Updating Firefox" page.
If that is correct, have you any idea why is it failing to update itself on my machine ?
I have re-started Firefox twice and it is still not updating automatically.
Ilungisiwe ngu bannerman100
Hang on a bit, after re-starting Firefox YET again, it has now downloaded and installed the updates.
So my next question is:
Why don't Mozilla simply mark what the current Firefox version is at the top of the "Firefox Help: Updating Firefox" page ?
That would have saved me (and probably a few others) so much time and trouble. :-(
Anyway Alan, thanks for your help.
Ilungisiwe ngu bannerman100