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When clicking a link normally - a new tab would open, but in this version a new window opens and there are 2 blue bars - the bar at the top of the browser and on the left hand side is a orange firefox button - Next time i start firefox it crashes!!!

  • 5 iimpendulo
  • 2 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu Hasan

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This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side.

I have already asked this question and was adviced to start in safe mode - this did not help either.

Please help me quickliy, it is really annoying.

Thanks Richard

This window looks weird: there are 2 blue bars(the upper blue bar - normally there is 1, with the current page name and - Mozilla Firefox written in white inside of the bar) plus in the 2nd bar there is an orange firefox button, on the left hand side. I have already asked this question and was adviced to start in safe mode - this did not help either. Please help me quickliy, it is really annoying. Thanks Richard

Isisombulu esikhethiweyo

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile


Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK


Check and tell if its working.

Funda le mpendulo kwimeko leyo 👍 0

All Replies (5)

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Thanks for your answer, but i posted my question, because nothing of the above works.

Still need help with this issue!

Thanks Richard

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Isisombululo esiKhethiweyo

Firefox Crash

Create a New Profile as a test to check if your current profile is causing the problems.

-> Basic Troubleshooting: Make a New Profile

-> If that New Profile works then you can recover your Bookmarks and Passwords from the Old Profile.

-> Recovering important data from an old profile


Opening Links in New Tab

-> click Firefox button and click Options (or Tools Menu -> Options) -> Tabs panel -> place Checkmark on Open New Window in a New Tab instead -> click OK


Check and tell if its working.

Ilungisiwe ngu Hasan

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Hi mha007

Thanks for your help. The hint with the new profile worked! I downloaded version 7 yesterday and in this version i don`t have the above problem.

Thanks anyway, richard

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Glad to hear it

Ilungisiwe ngu Hasan