This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Le thread ibilondoloziwe. Nceda ubuze umbuzo omtsha ukuba ufuna uncedo.

firefox keeps freezing permanantly and can only get out of it by rebooting com

  • 1 phendula
  • 3 inale ngxaki
  • 2 views
  • Impendulo yokugqibela ngu rbillings

mariebeech
mariebeech
more options

firefox keeps freezing and it doesn't unfreeze my mouse freezes my keyboard freezes on the screen only way i can get out of it is to reboot the computer

firefox keeps freezing and it doesn't unfreeze my mouse freezes my keyboard freezes on the screen only way i can get out of it is to reboot the computer

All Replies (1)

rbillings
rbillings
more options

Hi mariebeech-

It sounds like you are having problems with Firefox hanging. When Firefox hangs, it stops responding to your clicks and keystrokes and doesn't seem to be doing anything. Also, the mouse becomes a spinning wait cursor when it's over the Firefox window. This article gives you solutions to Firefox hangs depending on when they happen.

Firefox hangs or is not responding - How to fix

Hope that helps!