This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I activate the new version of Firefox?

  • 5 iimpendulo
  • 8 inale ngxaki
  • 3 views
  • Impendulo yokugqibela ngu Thea

more options

Although I have downloaded new versions of Firefox when prompted and today have downloaded version 8.0.1exe it seems that it is not active and I'm still on version 3.6.

Although I have downloaded new versions of Firefox when prompted and today have downloaded version 8.0.1exe it seems that it is not active and I'm still on version 3.6.

Isisombulu esikhethiweyo

Double-click on the downloaded file to start the installation.

Funda le mpendulo kwimeko leyo 👍 2

All Replies (5)

more options

Get latest version from here and run the installer

more options

Did you actually install the new version? Or just download it?

https://support.mozilla.com/en-US/kb/Installing+Firefox+on+Windows

more options

I downloaded it. How do I go on to install it?

more options

Isisombululo esiKhethiweyo

Double-click on the downloaded file to start the installation.

more options

Thank you so much Tobbi! I think that worked.