This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 8.0.1 Issue with cursor keys

  • 3 iimpendulo
  • 3 inale ngxaki
  • 21 views
  • Impendulo yokugqibela ngu BodoHH

more options

Hi,

I encounter issue with using any of the keyboard cursor arrow keys (i.e. up/down/left/right, page up/dwn) in any textboxes on any websites that I open with FireFox.

I made sure I have the latest mouse/keyboard drivers installed and I also checked the behaviour by openiung a web site using Internet Explorer where these sympthoms do not occur.

When ever I enter any text and try to press arrow left/right the cursor didn't move. It only moves when I keep pressing the cursors key. The same happens by pressing Ctrl+arrow left/right or page down/up in multiline fields.


Any advices are greatly appreciated.

Thanks

Bodo

Hi, I encounter issue with using any of the keyboard cursor arrow keys (i.e. up/down/left/right, page up/dwn) in any textboxes on any websites that I open with FireFox. I made sure I have the latest mouse/keyboard drivers installed and I also checked the behaviour by openiung a web site using Internet Explorer where these sympthoms do not occur. When ever I enter any text and try to press arrow left/right the cursor didn't move. It only moves when I keep pressing the cursors key. The same happens by pressing Ctrl+arrow left/right or page down/up in multiline fields. Any advices are greatly appreciated. Thanks Bodo

All Replies (3)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

Thanks cor-el,

I put Firefox in SafeMode, however the problem remains.

In themes Firefox tells me that the default theme (standard 8.0.1) and all add-ons are disabled.

more options

THe problem still exists, it only occurs in any textboxes that I edit in FireFox 8.01.

It don't happens in any other application incl. MS Intenrnet Explorer.

and not in the previous version of FF8.

I am on a Windows7 64bit

Ilungisiwe ngu BodoHH