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I can't click on dropdown boxes

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I can't click on dropdown boxes when there is a selection choice. I can only type the first letter of an answer to get it to enter. (i.e. Birth Month, have to click on O for October instead of just clicking October.

I can't click on dropdown boxes when there is a selection choice. I can only type the first letter of an answer to get it to enter. (i.e. Birth Month, have to click on O for October instead of just clicking October.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

In Firefox 4 and later Safe mode disables extensions and the JavaScript JIT compiler and disables hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"