Firefox won't download PDF files with javascript:doDownload();
I just installed Firefox version 9.0.1 hoping it would solve this problem, but no such luck. My bank allows me to download and print my bank statements as PDF files from their website. I checked the code and the button I click on implements a javascript:doDownload(); function. A small panel opens that allows me to enter the page range. I then click OK and nothing happens. An earlier version of Firefox (3.0) had no problem with this and I was able to download and save my bank statements to my hardrive as PDF files.
Ilungisiwe ngu keith.mckay
Isisombulu esikhethiweyo
Please also check if it has been updated to work with the latest Firefox. Tools (Alt + T) > Add-ons, click Extensions on the left, right the PDF add-on and Find Updates or click More and the Home Page to go to the add-on site.
Funda le mpendulo kwimeko leyo 👍 0All Replies (6)
Hi,
Please check if this happens in Safe Mode.
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Useful links:
Going beyond Tools > Options - about:config
Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info
Firefox Profile Folder & Files
When I run Firefox in Safe mode I am able to download and print my bank statements as usual. Great. But, which of my addons, etc is causing the problem?
I found that the problem was with the addon PDF Download 3.0.0.2
I disabled it and was able to download and print my bank statements. I'm just not sure if I need to change the settings or completely un-install it.
Isisombululo esiKhethiweyo
Please also check if it has been updated to work with the latest Firefox. Tools (Alt + T) > Add-ons, click Extensions on the left, right the PDF add-on and Find Updates or click More and the Home Page to go to the add-on site.
Ilungisiwe ngu Vivek
Thank you for your help!!
You are welcome :)