This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

A Malware Website is attacking my Firefox browser. Every time I Go online, It loads & plays a Sales video, Even over the top of My home page (Yahoo). How do delete this MAL-ware website? The name of the site is www. power4home.com

more options

I Tried Firefox HELP Link Suggestions 1)Forget this website 2) Delete this website 3) Clear All History, Cache, cookies, etc. by several means 4) Use Windows firewall Blocking 5) Uninstall and reinstall Firefox. Malware website still there. Is it Attached to firefox remote servers at your location?

I Tried Firefox HELP Link Suggestions 1)Forget this website 2) Delete this website 3) Clear All History, Cache, cookies, etc. by several means 4) Use Windows firewall Blocking 5) Uninstall and reinstall Firefox. Malware website still there. Is it Attached to firefox remote servers at your location?

Ilungisiwe ngu marcpalfirefoxuser

All Replies (2)

more options

Do a malware check with some malware scan programs. You need to scan with all programs because each program detects different malware. Make sure that you update each program to get the latest version of the database before doing a scan.

See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and Searches are redirected to another site

more options

Thanks for the info. I already have Malwarebytes, Windows defender, Paretologic, Vipre antivrus (heavy grade, expensive live security). None of these Pick up anything. Also Windows firewall active blocking does nothing to keep them out. Thats why I think they might be attached to my browsing history at firefoxes remote servers