Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox freezes for around 10 seconds when loading a video on YouTube

  • 1 phendula
  • 2 inale ngxaki
  • 1 view
  • Impendulo yokugqibela ngu Kadir Topal

more options

So everytime I'm loading a video on YouTube, it takes a very long time to load (10-15 seconds) and while the video is loading Firefox becomes completely unresponsive. I can't do anything until the video is loaded, and when it takes such a long it becomes annoying.

I have the newest versions of both Firefox and Flash Player.

So everytime I'm loading a video on YouTube, it takes a very long time to load (10-15 seconds) and while the video is loading Firefox becomes completely unresponsive. I can't do anything until the video is loaded, and when it takes such a long it becomes annoying. I have the newest versions of both Firefox and Flash Player.

All Replies (1)

more options

Does this happen with other browsers as well? If no, maybe an extension is interfering. Here is how you can disable them to test that: https://support.mozilla.org/en-US/kb/Uninstalling%20add-ons#w_how-to-disable-extensions0-personassf-and-plugins